What type of logistics involves returning goods to their manufacturers?

Reverse logistics is the process that specifically focuses on the activities related to the return of goods from the customer back to the manufacturer or distribution center. This includes the management of product returns, recycling, refurbishing, and proper disposal of goods that are returned due to various reasons such as defects, customer dissatisfaction, or excess inventory.

In contrast, forward logistics primarily deals with the flow of goods from the manufacturer to the consumer, covering activities such as transportation, warehousing, and distribution of products. Coastal logistics refers to the movement of goods along coastlines and specific to maritime transportation, while global logistics encompasses the planning and management of logistics operations across international boundaries, which includes a wide array of supply chain activities.

The focus on reverse logistics highlights its significance in enhancing customer satisfaction, sustainability practices, and reducing overall costs for businesses. Understanding this concept is crucial for those in the logistics field, as managing returns efficiently can directly impact a company's bottom line and customer relationships.